Gaining Entry
Unable to see any instructions on how this keypad works, you start to feel like a change is a capital idea. You do a little Google searching—all signs point to New York.
Hints
The upper keypad
The upper grid can be read with one's fingers.
The lower keypad
For help with the lower keypad, try a Google search for the bolded portion of the flavor text.
It's not quite working…
The flavortext says that change isn't just a good idea…
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(Note: The cells in the lower grid are clickable!)